Posts Tagged Secure FTP

GoAnywhere customers rewarded for sharing

Posted by on Tuesday, 23 December, 2014

We hear a lot from our customers about how much they love the GoAnywhere suite of managed file transfer products. From how much time and money they save by automating processes to becoming more efficient and able to attend other tasks, customer feedback is what inspires us to continue innovating and making our products even better.

From the GoAnywhere Mailbag:
“If I ever go to work for another company, I’m not going to accept unless they agree to purchase GoAnywhere Director.”

“GoAnywhere works. We have had ZERO problems with it, which is not something you can say about very many products.

It’s gratifying to know that our customers enjoy GoAnywhere as much as we do. The amount of new customers referred from current GoAnywhere customers is a testament to how much they believe in our managed file transfer software and how it’s often a game changer for businesses.  As our way of saying Thank You, Linoma Software has created a referral program to reward our great customers for sharing their recommendations and GoAnywhere experience with others.

“How do they [GoAnywhere] make any money with the low cost and incredible support they provide?”

“Definitely buy GoAnywhere.  It will be the easiest implementation…the best value of software that you’ve ever had”

To participate, GoAnywhere customers can simply fill out an easy online form when they refer our products to others. They will be rewarded with $500 if the person or company they referred purchases GoAnywhere! It’s that simple and there is no limit to the number of people or companies they can refer.

It’s our way of saying Thank You to all the people and companies we love working with. If you are a GoAnywhere customer, be sure to enjoy the rewards of our referral program starting today! For additional  information or to fill out our referral form, please visit our GoAnywhere Referral Program page. You can learn more about GoAnywhere and our customer experiences in their own words by visiting our Testimonials page or viewing our Customer Review Videos.

Why Bother Upgrading Beyond Standard FTP?

Posted by on Thursday, 26 September, 2013

Right out of the box, most operating systems come with a built-in File Transfer Protocol (FTP) tool that makes it possible to transfer large files between people, computers and servers.  It accomplishes the key goal, which is to deliver the file from one place to another.  However, too many organizations’ philosophy has been that as long as the files were getting where they needed to go, standard FTP was good enough. That was especially true when they were transferring files internally.

The truth is that FTP alone has never been good enough, because too much information (file data, user names, passwords, etc.) is vulnerable to hackers and it only takes fairly rudimentary hacking skills to steal it.  Now with increased pressure to protect sensitive data coming from regulators and consumers, it’s urgent that companies implement a more secure file transfer method.

Take a look at this short video to hear Bob Luebbe, Linoma Software’s Chief Architect, talk about the dangers of standard FTP.

 

At the end of this video, Bob mentions the value of clustering and load balancing to promote high active-active availability. Since this video was produced, we’ve also added these features to both GoAnywhere Services and GoAnywhere Director.

In fact, Bob just delivered a free webinar on the latest updates to GoAnywhere, and you can view a recorded version here.

Susan Baird

Susan is the Marketing Manager at Linoma Software, helping promote our secure file transfer and encryption solutions. Her specialty is content creation and social media marketing.

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Hacking and File Transfers: What You Need to Know

Posted by on Tuesday, 4 December, 2012

In the battle to secure information, it helps to know a little bit about how it can be compromised. Using FTP is one way to expose critical vulnerabilities that can allow credentials to be hacked.  However, these holes in security can also be easily closed if you know how.

How Hackers Discover Vulnerabilities

Here’s how hackers could access sensitive data sent via FTP.  With the use of a “sniffing” tool, an attacker could intercept and log any data traveling across the network. This log can then be analyzed to look at the content that was sent across specific TCP ports like FTP (port 21), as well as the user ID and passwords used to log in to the FTP servers that may have been sent as clear text.

managed file transfer, secure file transferStart with Networks, Routers, and Firewalls

To prevent this kind of hacking, the wired network can be secured by first making sure network ports are not available for public access, and then by separating network segments for sensitive servers and workstations.

However, many companies also have wireless networks where hackers just need reasonable proximity to the Wi-Fi signal, such as in an adjacent office or parking lot.  Therefore, it is critical to secure wireless routers with WPA or WPA2 encryption options, rather than WEP encryption, which is no longer considered effective protection against hackers.

Once networks are secured, the next most effective tactic against hackers is to block all FTP traffic at the firewall. Then, for permitted file transfers, allow only secure encryption protocols such as SFTP, FTPS, HTTPS, PGP, or GPG for file exchanges in and out of the network. These security restrictions will deter most hackers.

Security Measures Can Be Challenging

Implementing these security measures is important, but it doesn’t come without some challenges.  The IT staff will have to handle more complicated secure file transfer management processes, and users may be inconvenienced as files are transferred to people and organizations that need them.  As a result, users may look for a workaround for sending and receiving files to avoid being slowed down by the IT staff.  Popular alternatives users may try include email attachments or browser-based cloud services such as Dropbox that present a new vector of vulnerability as these options may not meet necessary security standards.

MFT Minimizes Hassle, Solves Security Vulnerabilities

There is a solution, however, that can provide not only the highest security for file transfers, but also create fewer hassles for both the IT department and the general employee.

Managed File Transfer (MFT) solutions increase data file security implementations and simplify the entire file management process by providing the tools for easily creating and managing all of the unique encryption keys for the company’s various trading partners.  Access controls can be set up for authorizing each employee’s file exchange requirements. MFT also provides a detailed log of all transactions so that any required audits may be easily fulfilled.

Some MFT vendors also provide intuitive and convenient email encryption solutions that can integrate with existing corporate email clients such as Outlook. This reduces the temptation for employees to use workaround tools that may bypass the security restrictions that have been put in place to prevent hacking of sensitive data.

Keeping data secure is an ongoing mandate that will only become more critical as industries move toward paperless environments.  Adopting a managed file transfer solution is one of the best ways to strengthen your file transfer processes and security as the pressure and liability risks continue to grow.

photo credit: kryptyk via photopin cc
 
 

Daniel Cheney

Daniel has been the IT Director at a healthcare company for the last 12 years and a longtime beneficiary of GoAnywhere Director and the IBM i platform. He is also a technical analyst and writer for various technical and social media projects with Humanized Communications.

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Managed File Transfer Streamlines HIPAA/HITECH Complexity

Posted by on Monday, 9 May, 2011

Managed File Transfer (MFT) systems are great for policy enforcement, access authentication, risk reduction, and more. But for HIPAA and HITECH requirements, MFT shines as a work-flow automation tool.

MFT as the B2B Enabler

It shines because Managed File Transfer systems are actually automation platforms that can help companies streamline the secure transfer of data between business partners. How? It removes many of the configuration steps traditionally required for complex Business-to-Business (B2B) processes, keeping it straightforward and manageable.

Transferring patient information is a difficult challenge which many healthcare institutions are facing. Data standards were supposed to simplify this communication between healthcare institutions and their partners. But ask any technical professional about the underlying variability of data formats, and you’ll hear a tale of potential confusion and complexity.

Nightmares of Compliance

The HITECH regulations within HIPAA require the security and privacy of healthcare records, strongly suggesting the use of data encryption. These records may travel between various healthcare-related partners including hospitals, clinics, payment processors and insurers. Each partner may require their own unique data format, and each may prefer a different encryption technique or transport protocol.

Considering these differing requirements, adding each new trading partner has traditionally needed the attention of in-house programming or manual processes, which has become hugely inefficient. Furthermore, if the new trading partner is not implemented properly, this can also create the potential for errors that may lead to data exposures. Any exposures could move the healthcare institution out of HIPAA/HITECH compliance and may cost them severely.

Simplifying and Integrating Information Transfer

A Managed File Transfer (MFT) solution can significantly reduce the potential for errors and automate those processes. With a good MFT solution, any authorized personnel should be able to quickly build transfer configurations for each healthcare business partner. This should allow for quick selection of strong encryption methods (e.g. Open PGP, SFTP, FTPS, HTTPS) based on the partner’s requirements, so that HITECH requirements are maintained. At the same time, a MFT solution creates a visible audit trail to ensure that compliance is sustained.

But, perhaps just as important, a good Managed File Transfer solution is constructed as a modular tool that can be easily integrated into existing software suites and workflow processes. In fact, a good MFT is like a plug-able transfer platform that brings the variability of all kinds of B2B communications under real management.

Now extend the MFT concept beyond the healthcare business sector, into manufacturing, finance, distribution, etc. Suddenly MFT isn’t a niche’ utility, but a productivity and automation tool that has myriad uses in multiple B2B environments.

A Day-to-day Technical Solution

Perhaps this is why the Gartner Group has identified Managed File Transfer as one of the key technologies that will propel businesses in the coming years. It’s more than just a utility suite: It’s a system that can be utilized over and over as an integral part of an organization’s solutions to automate and secure B2B relationships. In other words, MFT isn’t just for specialized compliance requirements, but a lynch-pin of efficient B2B communications technology that can bring real cost savings to every organization.

Healthcare Case Study Utilizing a MFT Solution: Bristol Hospital Takes No Risks with Sensitive Data

Thomas Stockwell

Thomas M. Stockwell is one of Linoma Software's subject matter experts and a top blogger in the industry. He is Principle Analyst at IT Incendiary, with more than 20 years of experience in IT as a Systems Analyst, Engineer, and IS Director.

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The Culture of Data Security

Posted by on Monday, 21 March, 2011

Data SecurityWe hear a lot of buzz about protecting both customer and company data, but it is alarming how few IT departments and enterprise users are protecting their data correctly. A recent survey conducted for Oracle reveals that fewer than 30 percent of their respondents are encrypting personally identifiable information.

Data and network security should be the basis for every IT decision, but it is typically an afterthought. The Oracle report also concludes that half of companies surveyed profess a strong commitment to data security, but only 17 percent of them have begun to scratch the surface.

Lack of data security is often due to corporate culture and the fear of change. Most companies at the corporate level agree they are committed to data security and protecting customer records. If a company’s official stance is to protect their data, where are the security holes?

In my experience, the largest security holes exist in the departments outside the core IT organization. They don’t place the same value on the data as the IT Security team. Many companies still allow their employees to perform file transfers directly from their desktops and laptops using FTP or other unsecure tools. Not only are these ad-hoc methods unsecure and capable of exposing passwords or entire databases, they do not all function alike and do not provide centralized logs.

Educating employees about the dangers of unsecured and/or unnecessary data transfer is more business-friendly than preventing it altogether. Part of this process should be moving everyone to a managed file transfer methodology, like Linoma Software’s GoAnywhere Director. This not only secures your data transfers, but it creates a digital paper trail showing where assets are going – something which is of particular importance when you consider all the data security compliance regulations in effect today.

Data security for the millions of files sent over the Internet or within “the cloud” is of great importance to all industries, including health care, retail, banking and finance. Internet transfers include the critical data needed to conduct business, such as customer and order information, EDI documents, financial data, payment information, and employee- and health-related information. Many of these information transfers relate to compliance regulations such as PCI, SOX, HIPAA and HITECH, state privacy laws, or other mandates.

We need to grow a data security culture that includes securing file transfers.

Dirk Zwart

Dirk Zwart writes Linoma Software’s User Guides for the GoAnywhere secure file transfer applications. Dirk’s writing topics have covered everything from hardware manuals, software guides, security policies for compliance projects and reviews of consumer electronics. Follow Dirk and Linoma Software on Linkedin or Facebook/Twitter.

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